When we first obtain personal data from you, or when you take a new service or product from us, we will give you the opportunity to tell us if you do or do not want to receive information from us about other services or products (as applicable). You can normally do this by ticking a box on an application form or contract. You may change your mind at any time by emailing us at firstname.lastname@example.org.
We may collect personal data about you like names, email addresses, postal address, date of birth and how you will pay for the product or service and your bank details. Also from when you contact us with an enquiry sign up to our newsletter or in response to a communication from us, in which case, this may tell us something about how you use our services.
DATA WE STORE
Any clients who take up personal training, online coaching or who attend a retreats complete a consultation form which includes personal information, such as name, address, email address, telephone number and emergency contact information, personal health and fitness goals as well as any relevant medical and contradiction information which are a pre-request to using Fit for Living Services. This physical document is stored securely electronically with access only to staff and the individual whose information it is.
THIRD-PARTY MANAGED SYSTEMS
Our business is adventures and training and so we can do what we do best we work with a select few partners to provide our administration of some data processes and payments. We are rigorous to ensure the third parties we work with have the best security and integrity in relation to how they operate and their services.
We use an online ordering and payment system on our website, which we ensure is up to date and has extra security measures like only revealing the only the last five digits of your credit card numbers when confirming an order.
We also offer payment via secure bank transfer or PayPal which are handled by them accordingly.
We use an email service provider called MailChimp which includes the list of voluntarily submitted names and email addresses.
We are also partnered with Fixers, DNAFit, and Book Yoga Retreats. Please refer to their data protection policy for more details.
We may allow other people and organisations to use Personal data we hold about you in the following circumstances:
We have strict security measures to protect Personal data:
If you communicate with us using the internet, we may occasionally email you about our services and products. When you first give us personal data through the Website, we will normally give you the opportunity to say whether you would prefer us not to contact you by email. You can also always send us an email (at the address set out below) at any time if you change your mind.
Please remember that communications over the internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered – this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of Personal data that is beyond our control.
The Website may include third-party advertising and links to other websites. We do not provide any personally identifiable customer personal data to these advertisers or third-party websites.
We aim to keep the Personal data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal data about you, we will delete it or correct it promptly. Please email us at email@example.com or write to us at the address above to update your personal data.
If you would like access to the Personal data that we hold about you, you can do this by emailing us firstname.lastname@example.org or writing to us at the address noted above.
If you have any questions our the Data Protection Policy, or would like to chat with us about training and adventures, call us on 0203 490 4686 or email hello@fitforliving.
Last updated: 23rd May 2018